WD-40 Company

  • IT Operations Director

    Information Systems (IT)
    United States
    San Diego
  • Overview

    Snapshot of What We’re Looking For


    We are seeking a collaborative, service-oriented IT Operations Director who will be primarily responsible and accountable for the strategic leadership and operational execution of the IT Operations, Service Desk and Information Security functions which serve the America’s trading bloc, Asia Pacific trading bloc and HQ. The responsibilities of this function are to deliver value by efficiently utilizing resources, recommending solutions for a growing company and ensuring the integrity of our systems by promoting and implementing security and compliance best practices. 


    If you are an IT operations leader looking to exceed service expectations, be challenged and to be part of a truly amazing company; please consider joining our tribe. 


    What You’ll Be Doing

    1. Develop, evaluate, recommend, and implement on-going strategic approaches for Infrastructural and Information Security services which include but are not limited to utilizing cloud platforms in order to deliver a high level of stability, security, flexibility and value to support the changing needs of the company, and in collaboration with key business partners
    2. Proactively drive continuous team adoption of approved methodologies and tools relative to project execution (Agile) and service delivery (ITIL) in support of high-quality outcomes, regulatory requirements, reduced costs, increased efficiencies, and improved system performance
    3. Provide functional area technical and team leadership by ensuring the appropriate on-going development of self and team members to effectively support business requirements, and by being an exemplary role model upholding company values
    4. Effectively translate business requirements into solutions that take into consideration fiscal responsibility, scalability, security, business continuity and supportability
    5. Develop business case analysis to support recommendations for potential new capital or expenses
    6. Maintain control over budgetary items and associated expenses
    7. Develop effective relationships with key business partners within and outside of IT in order to understand demand, strategic needs and to provide the best customer service possible, able to communicate technical requirements to non-technical partners
    8. Ensure the delivery and presentation of agreed upon metrics at a frequency and format desired for the purposes of improving services provided by functional area
    9. Leads vendor selection and negotiations for functional area to achieve functional and business requirements
    10. Proactively recognize challenges and improves the effectiveness in teams under purview
    11. Lead collaboration cross-functionally in educating and guiding as primary methods of influence. Accountable for teaching others how to lead through influence, and applying influence personally through one or more levels.
    12. Demonstrates servant leadership in the attainment of corporate, department and personal goals in harmony with the Company’s stated Values, Code of Conduct.  Be the example of leadership and living the values that others can emulate.


    What You’ll Bring to the Role



    • 15+ years of experience working in IT
    • 10+ years in a “hands on” technical role within IT
    • Five years or more leading IT Operations and Security department
    • Five years of working in an ITIL environment
    • Three years with information security tools
    • Three years with Cloud Solutions (PAAS, IAAS, SAAS)
    • Three years working in an organization of 2,000 or more employees located in multiple countries
    • Two years of Agile experience

    Technical Skills/Education:

    • Four year degree in a technical field, MBA a bonus
    • ITIL certification
    • Other Technical Certifications
    • Information Security Frameworks (CIS, NIST, ISO)
    • Leadership Training



    Why You Should Apply


    • If you believe in our “why” this is the place for you
    • Over 93% employee engagement as of February 2018 global employee survey
    • Publicly traded company headquartered in San Diego, California since 1953
    • Voted Most Democratic Workplace and certified WorldBlu Freedom Centered Workplace
    • Learning based culture that supports the growth and development of our team members


    We’ve Got You Covered


    Our competitive and comprehensive benefits package provide you and your family with extensive protection and security, along with quality, life-enhancing programs to include; profit sharing, annual cash incentive reward potential for everyone, tuition reimbursement, 401K matching, short day Fridays and much more!


    Our “Why”


    At WD-40 Company we believe that purpose-driven, passionate people guided by our values create amazing outcomes.  Our “why” is refreshingly simple - we exist to create positive lasting memories in everything we do. We solve problems. We make things work smoothly. We create opportunities. How we achieve our “why” is by cultivating a tribal culture through learning, teaching and living our values.

    Since 1953, our formulation remains a secret. It is no secret that our passion for our people, culture, and brands is what distinguishes us. WD-40 Company has best-in-class products and we seek best-in-class talent.

    Do You Align With Our Values?


    Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do:  We live, breathe, and play by our values every day.

    • We value doing the right thing.
    • We value creating positive lasting memories in all our relationships.
    • We value making it better than it is today.
    • We value succeeding as a Tribe while excelling as individuals.
    • We value owning it and passionately acting on it.
    • We value sustaining the WD-40 Company economy.

    Apply Now

    Please visit us online to complete an application http://www.wd40company.com/about/careers/  

    #WD40TribalLife   #PositiveLastingMemories


    Thank you for considering WD-40 Company in your career search!


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