We are looking for an ERP Application Specialist to provide day-to-day functional support for Microsoft Dynamics 365 across the Finance functionality. 

In this role, you will support end users, resolve incidents and issues, ensure system stability, and drive continuous improvements in a post-implementation environment. You will act as a key bridge between business users, IT, and external partners, and play a key role in leading the adoption and optimization of systems.

If you love turning technology into business success, this role is for you!

This is a remote role with an opportunity to work from anywhere in the United States, ideally in San Diego at our HQ but not required.

• Provide functional support for Finance Microsoft Dynamics 365 users to increase adoption and optimization of the ERP system and achieve defined SLA and KPIs.
• Analyze, troubleshoot, and resolve incidents and system issues.
• Identify business/user requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis.
• Optimize system configuration in partnership with implementation and development teams.
• Lead stakeholder collaboration in the ongoing education and development of priorities.
• Manage the development and adoption of systems through effective change management practices.
• Support user training, documentation, and knowledge transfer.
• Assist with configuration changes, enhancements, and testing.
• Escalate and coordinate complex issues with vendors or development teams.
• Support reporting, data quality, and basic security/access requests.

Required:

• Bachelor’s degree in computer sciences, IT, Finance, or related field.
• 5+ years experience supporting ERP systems in a business environment.
• Hands-on experience with Microsoft Dynamics 365 Finance.
• Strong understanding of business processes and user workflows.
• Experience working in multi-company or multi-country environments.
• Strong communication skills and a service-oriented mindset.
• Ability to collaborate effectively with cross-functional teams.

Preferred:

• ITIL knowledge or experience working with ticketing systems.
• Experience working with external vendors or implementation partners.

Our “Why”

At WD-40 Company, we believe that purpose-driven, passionate people guided by our values create amazing outcomes.  Our "why" is refreshingly simple - we exist to create positive lasting memories in everything we do. 

Why You Should Apply

• A strong values-aligned organization where contributions are acknowledged and rewarded, and where 90% of our employees experience a sense of belonging.
• A learning-based culture where 78% of our team believe they can achieve their career objectives.
• Over 94% employee engagement as of the January 2025 global employee survey results.
• 99% of our people report that they “love to tell people that they work for WD-40 Company!"

Do You Align With Our Values?

Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do:  We live, breathe, and play by our values every day.

Thank you for considering WD-40 Company in your career search! 

#PositiveLastingMemories

Our competitive and comprehensive benefits package provides you protection, security, and peace of mind. We offer life-enhancing health, wellness, and financial programs, including annual cash incentive rewards, tuition reimbursement and generous retirement contributions. In addition, we want you to recharge and take time off, so enjoy short-day Fridays, vacation time, paid holidays, and an additional paid week off between Christmas and the new year to spend with family and friends!